Furry Feeder – Owned and Operated by Madeleine Lush (Sole Trader)

Effective: 01/03/2025

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1. Who We Are
Furry Feeder is a sole trader business run by Madeleine Lush, based in the UK. We make and sell personalised wooden raised dog feeders via our website.

2. What Information We Collect
When you place an order or contact us, we may collect your name, email address, delivery address, phone number (if provided), and order details including your dog’s name. We do not store or process any payment card details. Payments are securely handled by third-party providers.

3. How We Use Your Information
We use your information to process and deliver your order, contact you if needed, send order confirmations, respond to customer service queries, maintain internal records, and display product images (with your consent).

4. Marketing & Photographs
With your consent, we may photograph your personalised feeder and use those images for marketing. No identifying customer information will be published. You may opt out at any time.

5. Legal Basis for Processing
Under UK GDPR, the lawful bases we rely on include Contract (to fulfil your order), Legal obligation, Legitimate interest, and Consent (for marketing).

6. Sharing Your Information
We do not sell your data. We may share it with delivery services, payment processors, and our website provider, all of whom comply with GDPR.

7. Data Retention
We retain order data for up to 6 years for legal purposes. Marketing photos may be retained indefinitely unless removal is requested.

8. Your Rights
You have the right to access, correct, delete your data, withdraw consent, and file complaints with the ICO. To exercise these rights, contact us.

9. Contact Us
Email: FurryFeedersLondon@gmail.com

10. Changes to This Policy
We may update this policy and will post the updated version with an effective dat